Download de app!

1. Scan de QR Code

Pak je telefoon er bij en scan de QR code :)

2. Download de congrapp app

Download de congrapp app via de App of Playstore.

3. Start congrappen!

Login op de app en start gelijk met toevoegen van verjaardagen!

available for:

Over ons
FAQ
Contact
Get the App
Over ons
FAQ
Contact
gatsby develop

Terms of use

These Terms of use apply to the services of congrapp and the use of the platform as defined below. These Terms of use ("Terms of Use") constitute, after acceptance thereof, a binding agreement between you and congrapp. Please read the terms of use carefully so that you know what your rights and obligations are when using congrapp. Partners we refer to the ' Partner conditions '.

  1. Definitions

    Offer: the product and service offerings of our Partners that can be ordered from Partners via the Platform. Order: An order from our users via the Platform at the Partner of the user-selected offer. Congrapp: The legal person with limited liability congrapp Orange B.V. has its registered office in Utrecht and offices at (3543 AND) Utrecht at the Ella Fitzgeraldplein 107 acting under KvK 72132604. User: The registered user of the App, who is a party to the agreement. Agreement: an agreement between the user and the Partner with respect to an order and delivery or collection of the order. Partner: Supplier of products or services affiliated with congrapp. Platform: the website (s), apps, tools and other devices of congrapp and its affiliates and business Partners on which the Service is made available. Product Information: Our Partner's information regarding, inter alia, company and contact information, general information, product offerings (including VAT), company logo and graphical material Service: The Commercial services and/or activities Offered by congrapp to the user, including the publication of the Offer and facilitating the establishment of agreements with the relevant Partner.

  2. General

    • By creating an Account for using the Platform, you agree to these terms of use.
    • Congrapp is at all times entitled to amend and/or supplement these Terms of use. Changes to the terms of use will be published by e-mail, the app or via the website and enter into force 7 days after its publication. The most current user conditions are available via the website and/or app. If the user continues to use the service after modification and/or completion of these terms and conditions, it shall irrevocably accept the modified and/or supplemented terms and conditions. If user does not agree to the modified and/or supplemented terms of use, his sole option is to delete his account, which terminates the agreement, after which the user will no longer be able to access the Service.
    • Derogating from these user conditions between user and congrapp is only possible if this is recorded in writing between the parties.

  3. Applicability

    • These terms of use apply to every offer of the Partner and to any agreement concluded between Partner and user.
    • In the event that specific product or service terms apply in addition to these Terms of use, the Partner is responsible for informing user about the applicability of these product or service terms.

  4. The Offer

    • Congrapp publishes the offer on behalf of the Partners on the Platform and displays all Partner information in such a way that it is clear to the user what his rights and obligations are related to the acceptance of the offer.
    • If an offer has a limited period of validity or is made subject to conditions, this is expressly stated in the offer.
    • The Partner is responsible for making such a complete and accurate description of the offered products, digital content and/or services. Congrapp assumes no liability for obvious mistakes or manifest errors in the Partner's offer.

  5. The agreement

    • The agreement is concluded when the user makes the order through the Platform and the payment transaction is approved.
    • After receiving the order placed, congrapp will confirm it digitally to the user.
    • The agreement can only be executed by the Partner if the user provides correct and complete contact and address details when placing the order. The user has the obligation to notify congrapp or the Partner without delay of any inaccuracies in the payment details provided or stated.

  6. Dissolution of the contract and cancellation of the order

    • The Partner has the right to cancel the order if, for example, the offer is no longer available, the user has entered an incorrect or unreachable telephone number or other erroneous contact information or in case of force majeure.
    • If the user places a counterfeit order (e.g. by passing on erroneous contact details, not paying or by not being present at the delivery location or pickup location to receive the order) or otherwise his duties Obligations arising out of the agreement, congrapp may decide to refuse future orders from the user concerned.
    • Congrapp has the right to refuse orders on behalf of the Partner and to cancel any agreements, if there is any doubt as to the correctness or authenticity of the order or the contact details. If congrapp cancels an order that has already been paid, then congrapp will refund that amount to the same account as the payment has taken place. If the customer places seemingly false or fraudulent orders, congrapp can report them to the police.

  7. Payment

    • At the time the agreement has been concluded in accordance with Article 4.1 of these Terms of use, the user is obliged to pay the Partner for the order. The user may fulfill this payment obligation by paying with an online means of payment via the Platform.
    • Subject to the provisions of article 6.3 of these Terms of use, the (partial) rebooking of an online payment is only possible if the order cannot be delivered (entirely). The chargeback always takes place on the same account that the payment was made from.

  8. Age restrictions

    The website, products and services of congrapp can be used for persons from 16 years and older except alcoholic products, which can only be ordered by persons over 18 years of age. It is not allowed for users to order alcoholic products for persons under 18 years of age.

  9. Complaints System

    Complaints from the user about the offer, the order or the execution of the agreement must be deposited with the Partner. The Partner's exclusive responsibility for the offer of the Partner and the execution of the agreement lies with the partners. Congrapp can only assume a mediating role.

    If the user has a complaint about the Service, the complaint must be communicated via the online form to the customer service of congrapp.

    After the complaint has been received by congrapp, congrapp will respond with a confirmation of receipt as soon as possible, but no later than within one week. Congrapp strives to treat the complaint as soon as possible, but at the latest within 2 weeks. Complaints as defined in paragraphs 1 and 2 of this article shall be submitted in full and clearly defined, within reasonable time after the user has detected the defects, to the Partner (paragraph 1) or congrapp (paragraph 2) respectively. The European Commission manages an ODR platform. This platform is available at http://ec.europa.eu/odr. Congrapp.com expressly excludes the use of Alternative Dispute Resolution as referred to in Directive 2013/11/EU.

  10. Newsletter

    You can subscribe to our newsletter. This will keep you informed about new functionalities in the app, actions and our news. Your first registration in the app will automatically sign you up for our newsletter. You can always unsubscribe via a link at the bottom of the newsletter.

  11. Insight and correction of stored personal data

    Congrapp processes personal data of the user. The Privacy Statement applies to the processing of personal data.

  12. Rules of Conduct Platform

    12.1 below describes what you are not allowed to do on the Platform. Unless you have written permission from congrapp which is otherwise determined, you have no right to use the Platform in any way that:

    (a) conflicts with a local, national, foreign or international decision, regulation, Convention or other legislation (called ' Law ');

    b) be offensive, misleading, pornographic, offensive, indecent, defamatory or otherwise inappropriate;

    c) violate or otherwise infringe the rights of others, including, but not limited to, infringing or misusing the intellectual property or proprietary right of anyone else;

    (d) incite an illegal activity;

    e) Stalking, taunting or doing harm;

    f) Impersonate any person or entity or otherwise misrepresent your relationship to any person or entity;

    (g) Modify, distort, improve or otherwise make derivative products included In the Platform;

    h) decompile, disassemble or decrypt software included in the Platform, except as permitted under local law;

    (i) interfere with or disrupt the Platform, servers or networks connected to the Platform;

    (j) Use on a large scale automated means (such as robots, spiders, scripts or similar methods of collecting or extracting data) to access the Platform or the Services or other accounts, computer systems or Networks connected to the Platform;

    (k) Attempt to gain unauthorized access to any portion of the Platform, through hacking, password mining or other methods;

    (l) Impair the security or integrity of a Platform.

    12.2 Although congrapp is not obliged to conduct research, it may:

    A. Investigate violations of this article 12 or misuse of the Platform;

B. Conduct research to prevent security threats, fraud or other illegal, malicious or inappropriate activities;

C. Deny access to, or make changes to, content or sources that, in the opinion of congrapp, violate these terms of use or remove them altogether; Or

D. Suspend or terminate the provision of the Services to You (you) for applications that violate the terms of this article.

12.3 Congrapp may report any activity suspected of being in breach of law and regulation to the appropriate law enforcement agencies, authorities or other third parties. Congrapp's reporting may include information that you have provided to congrapps. Congrapp may also cooperate with the appropriate law enforcement authorities, authorities or third parties and cooperate in investigating and prosecuting illegal activities by providing network and system data related to the alleged Violations of the terms in this article.

copyright congrapp bv